Privacy Policy — da222

Last Updated: January 2026

Welcome to da222, Bangladesh's trusted online casino and sports betting platform. At da222, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect information obtained from users who access or use our website at da222.bio and all associated services (collectively referred to as "the Platform").

By accessing or using the da222 Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform. This policy applies to all players, registered users, and visitors, and is applicable to all regions including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

1. Information We Collect

We collect several categories of personal information when you register, deposit funds, place bets, or otherwise interact with the da222 Platform. The types of information we may collect include:

• Identity information: full name, date of birth, nationality, and government-issued ID details required for KYC verification.
• Contact information: email address, phone number, and residential address (including city and division within Bangladesh).
• Financial information: payment method details including bKash account numbers, Nagad wallet IDs, Rocket numbers, Upay details, and bank account references for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or other supported institutions — stored in encrypted form.
• Technical information: IP address, device type, operating system, browser type and version, time zone (Bangladesh Standard Time, UTC+6), and session data.
• Behavioral data: game history, betting activity, wagering patterns, transaction logs, and communication records with our support team.

We collect this information directly from you (during registration, deposit, or support interactions), automatically through your use of the Platform, and occasionally from trusted third-party verification partners for KYC and fraud-prevention purposes.

2. How We Use Your Information

da222 uses the personal information we collect to operate the Platform lawfully, safely, and effectively. Specifically, your data may be used to:

• Create and manage your player account, verify your identity, and complete KYC checks as required for responsible operation.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment partners accurately and securely.
• Provide customer support, respond to queries, and resolve disputes in a timely and professional manner.
• Personalise your experience on the Platform by recommending games such as cricket betting, slots, live casino, and crash games based on your activity and preferences.
• Detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other security threats to protect the integrity of the Platform and all players.
• Send you service-related communications including transaction confirmations, account alerts, and promotional offers — you may opt out of marketing messages at any time.

3. Cookies and Tracking Technologies

da222 uses cookies and similar tracking technologies — including session cookies, persistent cookies, and local storage — to provide a seamless and personalised experience on the Platform. Cookies help us remember your login session, preserve your game preferences, analyse traffic patterns, and improve site performance. Session cookies expire when you close your browser, while persistent cookies remain on your device for a set period to recognise you on return visits.

You may configure your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit certain features of the da222 Platform and affect your ability to log in or access personalised content. We do not use cross-site tracking cookies or sell cookie data to advertisers.

4. Sharing Your Information

da222 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited and necessary circumstances:

• Service providers and technical partners: third-party companies that perform services on our behalf — such as payment processing (bKash, Nagad, Rocket), KYC identity verification, fraud detection, data analytics, and cloud hosting. These partners are contractually obligated to protect your data and use it solely for the specified service.
• Legal and regulatory compliance: when required by applicable law, court order, or governmental authority — including in response to valid legal requests within Bangladesh.
• Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

We require all third parties who receive your data to implement appropriate technical and organisational security measures. da222 remains responsible for ensuring these standards are upheld.

5. Data Retention

da222 retains your personal information for as long as your account is active and for a reasonable period thereafter, as necessary to fulfil the purposes outlined in this Privacy Policy and to comply with applicable legal obligations. Specifically, we retain account and transaction records for a minimum period consistent with financial record-keeping obligations applicable to online gaming platforms operating in Bangladesh.

When retention is no longer necessary, we will securely delete or anonymise your personal data. You may request early deletion of your data subject to our legal retention obligations — please see the Your Rights section below for how to make such a request.

6. Security of Your Data

The security of your personal information is of paramount importance to da222. We implement a range of industry-standard technical and administrative safeguards to protect your data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL (Secure Socket Layer) encryption for all data transmitted between your device and the da222 servers, secure encrypted storage for sensitive financial details, and access controls that limit which staff members can view personal data.

While we strive to use commercially acceptable means to protect your personal information, no method of data transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your da222 account and to keep your login credentials confidential at all times. Never share your password with anyone, including da222 support staff.

7. Your Rights

As a user of the da222 Platform, you have certain rights regarding the personal information we hold about you. These rights include:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to withdraw consent: where data processing is based on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact our support team in writing. We aim to respond to all data-related requests within 30 days. Identity verification will be required before we action any data request to protect your privacy and account security.

8. Third-Party Services and Links

The da222 Platform integrates third-party services for specific operational purposes, including game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment processors including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Each of these providers operates under their own privacy policies and data handling practices.

da222 is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service you interact with through our Platform. When you use payment services such as bKash or Nagad, those transactions are also governed by the respective provider's terms and privacy policy.

9. Children's Privacy

The da222 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to use appropriate parental controls and to monitor the online activity of minors. If you believe a minor has registered on da222, please contact our support team immediately at [email protected].

10. Changes to This Privacy Policy

da222 reserves the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Last Updated" date at the top of this page. For significant changes that materially affect how we handle your personal data, we will endeavour to provide prominent notice — such as a notification on the Platform or an email to your registered address.

Your continued use of the da222 Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Our Privacy Commitments